We grant only store credit for customer returns. If you are not fully satisfied with the item(s) you have received, you may return the item(s) to us within 7 days of receipt, provided they are in original condition with tags intact. Once items are returned you will be entitled a store credit.
Mail your returned item(s) to the address below:
Le'Blanc Home Boutique
100 Drexel Point
Atlanta Ga 30346
If items are undeliverable to you by the courier/postal services these orders will be held for a defined period of time (varies per company) for you to collect. If uncollected items exceed this limit, they will be returned to us as the sender. All items will be automatically refunded and returned to stock. You will be notified via email of the refund once processed.
We are not responsible for unexpected shipping delays caused by circumstances related to the courier or weather.
Please allow up to 5 business days for your order to be shipped, excluding fashion artwork. Please allow up to 2 weeks for Fashion artwork to be shipped.
Please allow up to 5 business days for your order to be shipped during sales. Ex; Black Friday & Holiday sales.
All Domestic and international orders are shipped via USPS priority mail. For domestic orders we charge a flat rate of $10 USD and $40 USD for all international orders.
You will receive tracking information on the day your order is shipped. Please allow 24 hours for your tracking information to update.
Please exclude processing time when calculating your packages date of arrival. Delivery time starts 24 hours after your tracking information is received.
We are only able to ship to the address you indicate, please ensure that the address entered at checkout is correct.
International packages may require addition processing time.
Le'Blanc Home Boutique is not responsible for additional shipping and/or customs charges incurred by customer when importing goods.
If package is returned to HOC due to unpaid charges, we will not issue a refund and reshipment charges will apply.
If the wrong address is entered at checkout and the package is returned back to us there will be a reshipment fee of $7 USD due prior to reshipment.
Once the item is shipped we are unable to make changes to shipping address. In this case, please contact USPS to make any address changes.
If your tracking information states delivered and you believe this to be an error. Please contact your local post office.
We do not manually input shipping addresses. Shipping addresses are exported from one database to another, please ensure shipping address is correct upon receiving order conformation email.
If your tracking information states “notice left” please contact USPS to reschedule delivery before 14 days. Otherwise your item will be returned to us.
If an address error is made please email HOC within 5 hours of confirmation email. Once orders are processed for shipment no changes can be made.
You will be contacted via email when your rerouted package is delivered and processed into our warehouse.